Shipping & Returns Policy

Shipping Policy

Thank you for shopping with us. We are committed to processing and shipping your order as quickly as possible.

Order Processing

• Orders are typically processed within 7-10 business days after payment is received.

• Orders are not processed, shipped, or delivered on weekends or holidays.

• During periods of high order volume, processing times may be extended.

Shipping Times

Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery times are provided for reference only and are not guaranteed.

Shipping Delays

We are not responsible for shipping delays caused by carriers, weather conditions, customs processing, incorrect shipping information provided by the customer, or other circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue; however, we cannot guarantee replacement or reimbursement for carrier-related issues.

Damaged or Incorrect Orders

If you receive the wrong item, please contact us within 48 hours of delivery with your order number and photos of the item received. We will review the issue and determine an appropriate resolution at our discretion.

Contact Us

If you have any questions regarding your order, please contact us at:

Email: david@activeapparelzone-wholesale.com